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• Every Mac comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your Mac original purchase date with the AppleCare Protection Plan. You'll get direct, one-stop access to Apple’s award-winning technical support for questions about your Mac, macOS, and Apple-branded applications such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com. You can even get local repair service when you visit other countries around the world. (1)

  

  

  One stop for technical support

  Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here’s what you get:

  • Direct access to Apple experts via chat or phone
  • 24/7 priority access through getsupport.apple.com
  • Global repair coverage (1)
  • Mail-in repair for portable computers (3): Mail in your Mac using a prepaid shipping box provided by Apple
  • Carry-in repair (3): Take your Mac to an Apple Store or other Apple Authorized Service Provider

  

  Apple hardware coverage

  The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Coverage includes the following:

  • Your Mac computer
  • Battery (1)
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort (4)
  • Apple USB SuperDrive

  Software support included

  Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using macOS and iCloud
  • Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more
  • Connecting to printers and AirPort networks

  Important notes

  The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty. Purchase of the plan is not required to purchase the covered equipment. See AppleCare Protection Plan Terms and Conditions for complete product details.

  For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server operations and integration issues, purchase AppleCare OS Support.

  For more information, read frequently asked questions.

• What’s in the Box

  • Getting started guide
  • Terms and conditions

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