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Terms and Conditions

 

All the users, kindly note down the below mentioned terms and conditions deliberately before continuing to use this website. Usage of this site implies that you have read all the terms and conditions and duly comply with them. In case, you have any issues with the terms stated, you are not admissible to use this site. The terms and conditions oversees the usage of the site; any content displayed in the site, for instance, pictures, statistics, news/ facts, software or computer graphics and any services that Placewell may provide through its site are particularized in this section as “Placewell Websites”.

Placewell being a licensed Reseller is liable to accept the orders, collect payments and fulfill the orders placed.

Order Fulfillment

In case, you do not opt for COD and make the payment in the site for your order, Placewell will immediately start with the processing of an order on receipt of the payment. If there arises any issues which could lead to delay in the order fulfillment, Placewell will duly inform you about it. Once the issues are sorted out, the order will then be processed. 

We will make all attempts to arrange delivery of the ordered goods within 3-12 working days in most of the cities that are well connected or serviced by Blue Dart, Speed Post, etc. in natural circumstances subject to availability of stock with us. Should the delivery location be remote or poorly connected through couriers, it may take extended time to deliver.

Payment

You can either use Credit Card, Debit Card or Net Banking Facility to make payments for your order. Cash On Delivery facility is also available on our website. We believe that you recognize and certify that the Credit Card used is duly owned or possessed by you and that you shall not pay or attempt to pay for Product(s) or Services using forged information. Placewell confirms that it shall use rational measures to adhere to the security of the details shared and will not be disclosed externally until necessitated by the rules of government or verification of deception.

Payment Platform

All online transactions will be channeled through one of our payment associates. Upon successful transaction, the payment associate will collect and transmit the fund to us. We, on receiving the payment, will initiate order processing.

Cancellations

Placewell reserves the right to allow cancellations discretionally upon payment of cancellation charges of 5% of the order value.All refunds against order cancellations after adjusting the cancellation charges will be routed through the original payment process.

Warranty

All the products and services purchased through Placewell Retail shall be protected against the warranty terms as extended by the manufacturer. No elements in the site render any sort of advice to the users of the site, and the potential buyers are expected to make their own decision regarding their purchase.

In case of a manufacturing defect, customers need to contact our Service Centre specifying the below details:

Copy of Sales Slip, Brand Report Number; First Name, Surname and Contact details of the Customer; Serial Number, Part Number and Description of the defect or failure.

Customer Communication

Placewell will reach out to you about your order through email and telephone. You are requested to provide valid email address and telephone or mobile number while registering. Placewell may contact you through telephone or emails to announce new Placewell offerings and in case, you do not want Placewell to contact you, you are requested to actively opt out by selecting the appropriate option on the website. When you visit the Site or send e-mails to Placewell, you are communicating with PLACEWELL electronically. We may respond to you by e-mail or by posting notices on the site. You agree that all such notices, disclosures, and other communications that Placewell provides to you electronically satisfy any statutory requirement that such communications be in writing.

 Limitation of Liability

The liability of Placewell limits only to the amount paid by the customers against their purchase of products and or services.

Administrative Laws & Sovereignty

The affairs on this website shall be ruled, inferred, elucidated, and imposed as per the Laws of India. Any disputes arising shall be subject to settlement in the court of Siliguri.