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Dell Festival Consumer Offer 2015 - Placewell Retail

Dell Festival Consumer Offer 2015

Dell Fastival Consumer Offer 2015
Offer Period : 1st October – 15th November 2015.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PARTCIPATING IN THE DELL FESTIVE OFFER By participating in the Offer, you acknowledge and agree to the T&Cs related to the Offer.
• The Dell Festival Consumer Offer 2015 is being offered by Dell India for customer purchases of its Dell Inspiron laptops , Desktops/All In Ones & Vostro laptop series made in India through the authorized Dell Outlets having a valid SA Code, www.compuindia.com & partners on ecommerce shopping sites listed below only.
Dell - Internal Use - Confidential
THE OFFERS:
Buy : Inspiron Notebooks:

 Get 2 Yr Additional Warranty + Jabong Rs. 1500 shopping voucher + McAfee Anti Virus Security Software 15 months subscription +LoJack Theft Protection Software worth 11499 for INR 2299 only

  Get 1 Yr Additional Warranty + Jabong Rs. 1500 shopping voucher + McAfee Anti Virus Security Software 15 months subscription +LoJack Theft Protection Software worth 9499 for INR 1799 only (This offer only for Inspiron 5458 & 5558 models)
Buy : Inspiron Desktops/All In One’s:
Get 2 Yr Additional Warranty + Jabong Rs. 1500 shopping voucher + McAfee Anti Virus Security Software 15 months subscription worth 6499 for INR 2299 only
Buy : Vostro Notebooks:
Get 2 Yr Additional Warranty+ Jabong Rs. 3000 shopping voucher + McAfee Anti Virus Security Software 15 months subscription 10499 for INR 3499 only
1. The offer is valid from 1st October 2015 to 15th November 2015.
2. The offer is valid for purchases made by individual consumers only.
3. The offer is applicable on select models mentioned below and further adherence of registration process.
Eligible Models under this Promo:
INSPIRON SERIES OF NOTEBOOKS & DESKTOPS
• INSPIRON 3521 Inspiron DT 3647 SFF
• INSPIRON 3537 Inspiron DT 3646 SFF
• INSPIRON 3542 Inspiron DT 660s
• INSPIRON 5537 Inspiron DT 580s
• INSPIRON 7537 Inspiron DT 580 MT
• INSPIRON 3442 Inspiron 20 3000 series - 3043
• INSPIRON 3437 Inspiron 20 3000 series - 3048
• INSPIRON 5421 Inspiron 23 5000 series - 5348
• INSPIRON 5437 Inspiron One 2020
• INSPIRON 7437 Inspiron One 2330
• INSPIRON 3421 Inspiron AIO 2320
• INSPIRON 5521 Inspiron AIO 2310
• INSPIRON 3551
Dell - Internal Use - Confidential
• INSPIRON 3458
• INSPIRON 15Z
• INSPIRON 5558*
• INSPIRON 5458*
• INSPIRON 5547
• INSPIRON 5447
• INSPIRON 3148
• INSPIRON 7347
• INSPIRON 3543
• INSPIRON 5548
• INSPIRON 7548
• INSPIRON 3443
• INSPIRON 7348
• INSPIRON 5448
• INSPIRON 3558
• INSPIRON 3541
• INSPIRON 14-3451
• INSPIRON 15-3551
• INSPIRON 3147

*Model Number INSPIRON 5458 & 5558 consist of default 2 year warranty hence only additional 1 year additional warranty upgrade under the offer is available for this product. To avail this offer on Inspiron 5458 & 5558 models, the customer will need to pay Rs. 1799.
VOSTRO NOTEBOOKS:
• VOSTRO 3458
• VOSTRO 3445
• VOSTRO 3446
• VOSTRO 3449
• VOSTRO 3558
• VOSTRO 2420
• VOSTRO 2520
• VOSTRO 3360
• VOSTRO 3460
• VOSTRO 3546
• VOSTRO 3560
• Successful registered customers will be provided with a unique registration reference ID instantly and the same will be intimated through the registered mail and phone number.
• The registration will be validated and approved within 3 working days/72 working hours, post which the customer will be intimated to pay the expediency fee of INR 2299/1799/3499 as per eligible model through the designated online payment gate way.
Dell - Internal Use - Confidential
• Upon payment realization, the offer elements will be dispatched according to timelines mentioned below.
Dell Grand Festive offer consists of:
– Jabong Gift Voucher - Within 48 working hours from the payment realization
– Warranty Upgrade- The Warranty will be upgraded within 15 working days form the date of payment realization. The customer can check the same on www.dell.co.in/warranty
– McAfee Anti Virus Security Software15 months subscription will be available preinstalled on the PC (Available on Inspiron Notebooks/2x1’s , Desktops & Vostro Notebooks)
– 1 Year Absolute LoJack® Theft Protection Software can be activated on the PC here https://my.lojack.com/register.aspx
(Available on Inspiron Notebooks/2x1’s & Vostro Notebooks only
• Apart from the Dell authorized outlets, the offer is valid only for purchases made on www.compuinida.com and on order placed through select online platforms & partners only* (Visit www.dellfestiveoffers.com/tnc for more details)
• Offer is not valid on imported machines.
• Warranty will be effective for 2 years starting from the date of expiry of the base 1/2 Year Warranty on the PC.
OFFER REDEMPTION PROCESS
• Log on to www.dellfestiveoffers.com and register as per the above stipulated guidelines to avail the offer.
• Mandatory for registration to be done within 7 days from the date of purchase.
• Purchases made on 15th November 2015 are requested to be registered on or before 22nd November 2015
• Registration requires submission of following details;
a. Name
b. Postal Address
c. Email id and contact mobile number
d. Scan copy of invoice
e. Service tag detail
f. Scan copy of id proof of the end purchaser
• Post registration validation eligible participant shall receive registration approval intimation on their registered email and sms within 3 working days72 working hours and the amount is required to be paid as expediency charges. The expediency charges will be required to be paid through the payment gateway within 7 working days from the date of
Dell - Internal Use - Confidential
receipt of the registration approval mail. The payment gateway link will be provided in the registration approval mail.
• Upon realization of Rs.2299/3499/1799 (towards expediency charges) you will receive email regarding the payment acknowledgement.
• Post payment realization, the Jabong shopping voucher, which will be sent to the registered phone number and email id.
• Gift voucher can be redeemed at the brand specific URL as mentioned in Gift Voucher’s T&Cs. (For Gift Voucher T&CS, please see below.) Do check the T&C before making payment.
• All customer queries regarding related to payment gateway, document submission or the offer, please reach out to help@dellfestiveoffers.com or contact 1800-2700-307 Toll Free Number (Monday- Saturday 10AM till 6 PM)
Important Time Lines-
• Offer Period- 1st October – 15th November 2015.
• Registration to be completed within 7 days from the date of purchase.
• Post registration approval mail will be sent, eligible customers are requested to make payment of the expediency charges as per the Redemption Guidelines within 7 days from the date of receipt of the communication.
• Purchases made on or after 15th November 2015 are required to register on or before 22nd November 2015
• Any issue regarding claim or gift if not registered within 25 calendar days of registration, it will be considered closed. No query will be; entertained for that reference number later.
TERMS & CONDITIONS:
• This offer is only valid on Inspiron laptops , desktops/all in ones & Vostro laptop models purchased made by an individual consumer only on or between 1st October – 15th November 2015 (both days included) across the country from authorized Dell outlets having a valid SA code only , www.compuindia.com & partners on Ecommerce platforms as listed above.
• For offer eligibility, mandatory registration is required on www.dellfestiveoffers.com as per the Offer Redemption Guidelines. Registration done post the stipulated period will lead to automatic disqualification and Dell will have no liability of the same.
• Providing incorrect or insufficient details at the time of registration, will lead to automatic rejection of the offer entitlement.
Dell - Internal Use - Confidential
• Mandatory for Customer Name and Service tag to match with the details provided at the time of registration. Invoice uploaded for verification should be clear, readable and valid and MUST HAVE model number & Service Tag mentioned on it clearly. Mismatch of any data will lead to rejection of claim.
• Validation of the details and document provided at the time of registration will be completed within 3 working days/72 working hours from the date of submission.
• Post registration acceptance confirmation, eligible participants are requested to make payment (expediency charges of Rs.2299/ 3499/1799 depending on the model purchased) as per the Redemption process guidelines, failure to adhere to same would lead to automatic disqualification.
• Those intimated with registration rejection are kindly requested to reach out to the concerned contacts mentioned in the Redemption Guidelines.
• Purchase invoice and id proofs should be in a proper readable format, failing to do so would lead to offer entitlement being automatically rejected.
• Offer entitlement or rejection will be intimated through the registered email id and mobile number only.
• Invoices issued in favor of organizations or companies will not be eligible for the offer.
• In the event of non-availability of the Gift voucher or any other goodies, the eligible participant will be provided with other items as per the sole discretion of Dell.
• Neither DELL nor its partner will be responsible or liable for the voucher being misused on account of the recipient sharing the Gift Voucher details with anyone either intentionally or by accident.
• No request for sending a duplicate gift voucher would be entertained
• Customers are not bound in any manner to participate in this offer.
• Cash redemption is not permissible in this offer.
• Post redemption offer process, claims or orders cannot in any manner be cancelled or modified.
• In the event of the claim offer being rejected post receiving payment , such circumstances Dell shall in its sole discretion take a decision and such decision shall be final.
• In case of any rejection by Dell post payment acknowledgement, refund will take minimum of 30 days from the intimation of the rejected date.
Dell - Internal Use - Confidential
• While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors without providing any explanation.
• All applicable taxes shall be borne by the eligible participant.
• Dell shall not be liable to provide any refund or relief to those participants, in the event of the voucher is not redeemed during the offer validity period. Dell shall not be liable to provide any relief if the goodies are not received by the customer during the stipulated period.
• The decision of Dell on any matters in relation to or arising from the offer shall be final and binding.
• Dell reserves the right to reject any offer application if the criteria for qualifications are not met.
• Dell reserves the right to decline orders arising from any error or false statements/declarations provided by the customer without providing any explanation.
• The personal information provided herein will be stored as per Dell’s privacy policy and the data will be shared with our partner for your offer fulfillment purpose and for informing new offers related to Dell products.
• All disputes subject to exclusive jurisdiction of Bangalore Courts only. Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect. • Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect.
Jabong Shooping/Gift Voucher terms and conditions
Please read the T&C and check outlet list before selecting the brand, No change of brand will be entertained at later stage.
1. Jabong Gift Voucher :
a) Validity: 6 Months
b) Value: INR 1500/3000
c) Acceptance: www.jabong.com/dell
Dell - Internal Use - Confidential
Voucher Terms & Conditions:
I. Coupon code can be used ONLY one time.
II. Multiple or Part redemption is not allowed.
III. Coupon cannot be clubbed with any other promotional code.
IV. Two codes cannot be clubbed together.
V. Any other promotional code is not applicable.
VI. Only applicable on the products listed on the defined landing page www.jabong.com/dell
VII. Offer is applicable on select products and brands.
VIII. All orders are subject to stock availability at the time of order.
IX. Dell and Jabong shall not be liable for any loss or damage that may be suffered, or for any personal injury that may be suffered as a result of the offer.
X. Jabong and Dell reserve the right to jointly change/modify/add/delete any of the terms and conditions of the offer By placing an order, the customer accepts all terms and conditions specified on Jabong.com.
XI. In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email customer care at care@jabong.com or call @ 124-6128000.
IMPORTANT TERMS & CONDITIONS:
• Invoices issued in favor of organizations or companies will not be eligible for the offer.
• Standard warranty is applicable from the date of manufacture.
• Additionally Warranty is over and above the standard warranty and the same shall be applicable for 2nd and 3rd year from the date of manufacture.
• Any additional warranty is not available on products that come with 2 Year in built warranty
• Any additional warranty purchased shall not be for 4th and 5th year extension.
• Customers are not bound in any manner to participate in this offer.
• Cash redemption is not permissible in this offer.
• Post redemption process, claims or orders cannot in any manner be cancelled or modified.
• In the event of the claim offer being rejected due to discrepancies on valid Service tags, in such circumstances Dell shall in its sole discretion take a decision and such decision shall be final.
Dell - Internal Use - Confidential
• In the event the claim is rejected due to invalid SA Code or for the reason of SA code not matching with Service Tag or for the reason of non-declaration of the SA Code, the recourse for the customer will be against the Retail Store/Reseller only.
• While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors without providing any explanation
• Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect.
• All applicable taxes shall be borne by the eligible participant.
• The decision of Dell on any matters in relation to or arising from the offer shall be final and binding.
• Dell reserves the right to reject any offer application if the criteria for qualifications are not met.
• Terms and conditions of the offer shall be governed by the laws of India. All disputes would be subject to exclusive jurisdiction of the Bangalore Courts, in India.
• Detailed terms and conditions, redemption process, please visit: www.dellfestiveoffers.com/tnc

Customer Care:
– All customer queries regarding related to payment gateway, document submission or the offer, please reach out to 1800-2700-307 ( Monday – Saturday ) 10 AM - 6 PM or email at help@dellfestiveoffers.com
– All customer queries regarding extended warranty please reach out to Bindu_j@dell.com or contact 1800-425-4026 between 9am-6pm (Monday to Friday)

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